From: "info@designerliving.com" Date: Wed, 12 Nov 2025 15:08:20 -0800 Subject: RE:Please contact the customer - Request cancel #Ref 20251112003432653 Message-Id: To: "a-BDAB0F73FFF74843BFB12D022ED80020@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

Thank you for reaching out.

Unfortunately, this order was = fulfilled by Walmart, so we don=E2=80=99t have access to your order details= . Please contact Walmart Customer Service for assistance.

We apologize for any in= convenience and wish we could help further.

S= incerely,

Giselle

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Car= e, contacting you on behalf of the customer for the order below. The custom= er is receiving a copy of this message.

Customer= Name: Gloria Ruotolo

Customer Order Number: 200013929378905

Purchase Order No: = 129031711544871

Reason for Contact: Request c= ancel

Item name/number: None/3128875314

<= p> Agent message: Cancellation is requested
<= br/>

What you need to do now:
1. R= eply to this message to contact the customer, and do so within 48 hours, pe= r the guidelines outlined in the Marketplace Sell= er Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=