From: "info@designerliving.com" Date: Mon, 10 Nov 2025 09:39:17 -0800 Subject: RE:Re: Please contact the customer - Request cancel #Ref 20251110003432592 Message-Id: <8NMU6QDWORU4.GKT6NHR1R5B3@eecuswebserver2> To: "c-C1EAECBAB07C4908A61AE1EA82627E47@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

We understand how frustrating this situation can be. Since your order wi= ll be fulfilled by Walmart, we unfortunately don=E2=80=99t have access to i= t in our system. Because of that, we=E2=80=99re unable to make changes or p= rocess cancellations on our end.

Sincer= ely,

Giselle

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi I did contact walmart and was told they could not reach the orde= r since its under your company.

On Mon, Nov 10, 2025, 11:= 32 info@designerliving.com &= lt;= s-C1EAECBAB07C4908A61AE1EA82627E47@relay.walmart.com> wrote:

You have a message from Designer Living = Inc. - Walmart.com

Sales= Order Id: 200014107651201
Item: &nb= sp; None

Hello,
<= p style=3D"margin-top:1px;margin-bottom:1px">
Thank you for reach= ing out.

Unfortunately, this order was fulfilled by Walmart, so we don=E2=80=99t ha= ve access to your order details. Please contact Walmart Customer Service fo= r assistance.

We apologize for any inconvenience and wish we could help further.

Sincerely,
Gisell= e
Designer Living Customer Service
info@designerliving.c= om

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear = Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of = the customer for the order below. The customer is receiving a copy of this = message.

Customer Name: Niy Love
Customer Order Number: 200014107651201
Purchase Order No: 129031482900749
Reason= for Contact: Request cancel
Item name/number= : None/12451001782
Agent message: &= nbsp; Cancellation is requested

What = you need to do now:
1. Reply to this message to contact the = customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service= Team

3D""