From: "info@designerliving.com" Date: Mon, 10 Nov 2025 09:40:31 -0800 Subject: RE:Re: Message from Walmart.com Customer: Question or comment, 200013668223327 #Ref 20251108003432566 Message-Id: To: "c-4C226C3A9E2944FA96A6E10E47C53547@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Thank you for the update! We appreciate you taking the time to send phot= os =E2=80=94 they=E2=80=99ll help us better understand the issue and find t= he best solution for you. We=E2=80=99ll keep an eye out for your message.

Sincerely,

Giselle

Designer Living Customer Service=

info@designerliving.com<= /span>

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Giselle, Thanks on the qu= ick response. We will try and get photos so you can see the issues. Thanks = again.Sena Amos

On Mon, Nov 10, 2025 at 10:21=E2=80=AFAM = Designer Living Inc. <s-4C226C3A9E2944FA96A6E10E47C53547@relay.walmart.com<= /a>> wrote:

Hello Sena,

Thank you for reaching out to us.

We sincerely apologize for th= e damaged item you received. To assist you further, could you please provid= e a photo of the item? This will help us investigate the matter promptly.

Thank you= for your understanding.

Sincerely,
Giselle
Designer Living Customer Service
info@desig= nerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

De= ar Designer Living Inc.,

Sena Amos wants to connect= with you for the order below:

Customer Order Nu= mber: 200013668223327
Purchase Order No: 129030187810807
Reason for Contact: &nbs= p;Question or comment
Item name/number: Beaut= yrest King Size Sheet Set, 100% Cotton Flannel Oversized Bed Sheets with De= ep Pocket, Grey/703227638

Customer Message:
I purchased two sets of the Beautyrest king size = sheets. The grey sheets have a hole in them and another issue is the materi= al is starting to rip apart. I have already washed them and threw away the = shipping material What could be done to correct this issue? Thank you. Sena= Amos

What you need to do now:
1. = Reply to this message to contact the customer, and do so within 48 hours, p= er the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team