From: "info@designerliving.com" Date: Mon, 10 Nov 2025 08:21:14 -0800 Subject: RE:Message from Walmart.com Customer: Question or comment, 200013668223327 #Ref 20251108003432566 Message-Id: To: "c-4C226C3A9E2944FA96A6E10E47C53547@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sena,

Thank you for reaching out to us.

We sincerely apologi= ze for the damaged item you received. To assist you further, could you plea= se provide a photo of the item? This will help us investigate the matter pr= omptly.

Thank you for your understanding.

Sincere= ly,
Giselle
Designer Living Customer Service
info@designerliving.com

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Dear Designer Living Inc.,

S= ena Amos wants to connect with you for the order below:

<= strong> Customer Order Number: 200013668223327

Purchase Order No: 129030187810807

Reason f= or Contact: Question or comment

Item name/num= ber: Beautyrest King Size Sheet Set, 100% Cotton Flannel Ove= rsized Bed Sheets with Deep Pocket, Grey/703227638

<= strong>Customer Message:

I purchased two sets of the Be= autyrest king size sheets. The grey sheets have a hole in them and an= other issue is the material is starting to rip apart. I have already washed= them and threw away the shipping material What could be done to correct th= is issue? Thank you. Sena Amos

What you need to d= o now:

1. Reply to this message to contact the customer, and= do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team

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