From: "info@designerliving.com" Date: Thu, 06 Nov 2025 08:12:51 -0800 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20251105003432503 Message-Id: To: "a-AD34B912B6714E49BA70D5CBF12B0718@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Loretta,

 =

Thank you for reaching out. 

 

<= p>Upon checking, all 3 items have been shipped and were delivered on 11/05/= 2025.  We ask that you first confirm with other family members, neighb= ors, and around the outside of your home to ensure the package was not misp= laced. 


Sincerely,

G= iselle

Designer= Living Customer Service

info@designerliving.com


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Dear Designer Living Inc.&nbs= p;


** THIS IS AN ESCALATION **


This is = Walmart Customer Care, contacting you on behalf of the customer for the ord= er below. The customer is receiving a copy of this message.


=

Customer Name: loretta wallace

Cust= omer Order Number: 200014011757122

Purchase Ord= er No: 129030497049293

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number= :   Regency Heights Electric Snow Cone Shaved Ice Maker, Elec= tric Ice Shaver Slushie Machine, Snow Cone Maker for Christmas Home Party, = Gift for Birthday or Housewarming/18125760738

Agent message:=   Hello Seller, This is a Walmart care agent contacting on b= ehalf of customer. The Customer has received the order and has one item mis= sing from the 3 ordered items, ensure a Replacement ASAP for the missing it= em. Walmart may proactively refund if no resolution is provided within 48 h= ours.



What you need to do now:

1. Reply to this message to contact the customer, and do so within= 48 hours, per the guidelines outlined in the Mar= ketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=