From: "info@designerliving.com" Date: Tue, 28 Oct 2025 07:54:48 -0700 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20251028003432385 Message-Id: To: "a-A2064EEF2A5444608E5A279AE85D107F@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Darci,

Th= ank you for reaching out!

<= p style=3D"margin-top:1px;margin-bottom:1px">We apologize, but unfortunately, we are unable to proce= ss your return as it falls outside of our 30-day return policy. We understa= nd this may be disappointing, and we truly value your business.

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If you have any q= uestions or need further assistance, please don=E2=80=99t hesitate to conta= ct us. We=E2=80=99re happy to help in any way we can.

Thank you for your understa= nding.

&= nbsp;

Sincerely,
Giselle
Designer = Living Customer Service
info@des= ignerliving.com

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Dear Desig= ner Living Inc.

** THIS IS AN ESCALATION **

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This is Walmart Customer Care, contacting you on behalf of the c= ustomer for the order below. The customer is receiving a copy of this messa= ge.

Customer Name: Darci Lun= de

Customer Order Number: 200013308740011

Purchase Order No: 109018597581764

Re= ason for Contact: Delivered to Wrong Location/LAD

Item name/number: Home Essence Powell 7 Piece Faux Sue= de Comforter Set, Queen, Brown/44801630

Agent message: Good day! This is Mary, From Walmart customer care, we=E2=80=99r= e reaching out on behalf of our customer who no longer needed the items. Sh= e is requesting to have it refunded. Kindly response on her/his email withi= n 48 hours. Thank you!

What you need = to do now:

1. Reply to this message to contact the customer,= and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=