From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 23 Oct 2025 08:41:06 -0700
Subject: RE:Please contact the customer - Other Reason   #Ref
 20251022003432292
Message-Id: <UZG6XN0DJRU4.N5BGOX9D9EYW2@eecuswebserver2>
To: "a-E1F726B1BACF4E81BCEC61C2B196AAEC@relay.walmart.com"
	<a-E1F726B1BACF4E81BCEC61C2B196AAEC@relay.walmart.com>
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<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family: A=
rial;font-size: 16px">Hello <span style=3D"text-wrap-mode: wrap;">Ken</span=
>,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"f=
ont-family: Arial;font-size: 16px">&nbsp;</span></p><p style=3D"margin-top:=
1px;margin-bottom:1px"><span style=3D"font-family: Arial;font-size: 16px">T=
hank you for reaching out.&nbsp;</span></p><p style=3D"margin-top:1px;margi=
n-bottom:1px"><span style=3D"font-family: Arial;font-size: 16px">&nbsp;</sp=
an></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-fa=
mily: Arial;font-size: 16px">Upon checking with FedEx, your order with the =
tracking number&nbsp;885295060860 has been delivered yesterday, and was lef=
t at front door.&nbsp; We ask that you first check with other family member=
s, neighbors and around the outside of your home to ensure the package was =
not misplaced.&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px=
"><span style=3D"font-family: Arial;font-size: 16px">&nbsp;</span></p><p st=
yle=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family: Arial;=
font-size: 16px">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:=
1px;background:rgb(255,255,255)"><span style=3D"font-family: Arial;font-siz=
e: 16px">Sincerely,</span></p><p style=3D"margin-top:1px;margin-bottom:1px;=
background:rgb(255,255,255)"><span style=3D"font-family: Arial;font-size: 1=
6px">Giselle</span></p><p style=3D"margin-top:1px;margin-bottom:1px;backgro=
und:rgb(255,255,255)"><span style=3D"font-family: Arial;font-size: 16px">De=
signer Living Customer Service</span></p><p style=3D"margin-top:1px;margin-=
bottom:1px;background:rgb(255,255,255)"><a href=3D"mailto:info@designerlivi=
ng.com"><span style=3D"text-decoration:underline;"><span style=3D"font-fami=
ly: Arial;color: rgb(0, 0, 255)">info@designerliving.com</span></span></a><=
/p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;=
</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Wa=
lmart Customer Care, contacting you on behalf of the customer for the order=
 below. The customer is receiving a copy of this message.</p><p><br/></p><p=
><strong> Customer Name:</strong>&nbsp;Ken Pretell</p><p><strong>Customer O=
rder Number:</strong>&nbsp;200013672374456</p><p><strong>Purchase Order No:=
</strong>&nbsp;129029330400668</p><p><strong> Reason for Contact: </strong>=
&nbsp;Other Reason</p><p><strong> Item name/number: </strong>&nbsp; Regency=
 Heights Queen Size Comforter Set, 9-Piece Bed in a Bag Queen, Navy Bedding=
 Sets with Sheets, Bed Skirt, Bed Size: Queen, Actual Color: Navy/272604441=
</p><p><strong> Agent message: </strong>&nbsp; Dear Seller.
This is Walmart Customer service agent reaching you in behalf of the custom=
er. Customer didn&#39;t received but it was tag delivered. Please coordinat=
e with the customer for the updates of the request. Thank you!</p><p><br/><=
/p><p><br/></p><p><strong>What you need to do now:</strong></p><p>1. Reply =
to this message to contact the customer, and do so within 48 hours, per the=
 guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gui=
de?article=3D000006402#Customer_Service_Requirements">Marketplace Seller Cu=
stomer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqxCAQANDTxM_gjDrRDz-SwYXCfpT2BMYxWyHrQhpSevtCL_Ak5s2QrapGmAggAJmgvq=
IvmE0QTc5OHqtdCVa35mCLAHlTVIuo0YFGo40zLoyToLca_FoEXNlgsPqoe_4df_L-zMc5ltdTt=
V6a1H6-SUxwm5AWWGa-2eRh4cQEjAsEmufE6oitb6_Baqnf7dHrsber9ce_c0Zmfh_M_Jnu9_Sh=
roh_AQAA___ZiTmO"/></p>=