From: "info@designerliving.com" Date: Mon, 20 Oct 2025 07:46:07 -0700 Subject: RE:Message from Walmart.com Customer: Ask a question, 200013973549858 #Ref 20251018003432219 Message-Id: To: "c-FEC964921067418BB0C524229F588D26@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Meagan,

T= hank you for reaching out.

Yes, the pillow sham is typically includ= ed in the package with the comforter. It's usually folded and placed be= tween the layers of the comforter, so it can be easy to miss at first glanc= e. We recommend laying the comforter out fully to check if the sham is tuck= ed inside.

Sincerely,

Giselle&nbs= p;

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.,

Meagan Rhodesm wants to connect with you for the order below:

Customer Order Number: 200013973549858

Purchase Order No: 129028797644108

Reason for Contact: Ask a question

Item na= me/number: Regency Heights Twin/Twin XL Comforter Set Pink, = 2 Pieces Quilted Ruffle Comforters Twin/Twin XL Size, Solid Bedding Comfort= ers Sets, Gift for Women/12456354893

Custome= r Message:

I believe there was supposed to be a pillow = sham in the package along with the comforter. Is that correct? If so it app= ears to be missing from the package when I just opened it up! If there isn=E2= =80=99t supposed to be one, I apologize. Thank you in advance ;)

What you need to do now:

1. Reply to this me= ssage to contact the customer, and do so within 48 hours, per the guideline= s outlined in the Marketplace Seller Customer Car= e Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team

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