Subject: RE:Message from Walmart.com Customer, Ref ID: C5B77F7C5504423CBCEFAD7F844875EA #Ref 20251016003432195
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 17 Oct 2025 08:19:16 -0700

Hello Barbara,

Thanks for reaching out. Just to clarify — are you asking why an item was ordered through Walmart under your name or account?

If you don’t recognize the order, it’s possible it was placed by someone else using your account or payment info. I recommend checking your Walmart order history and recent transactions.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Hi Designer Living Inc.,

You have received an inquiry from Barbara Mason about your following item.

Item ID:  200013452304575
Item:  None

Where is my item ordered thru walmart?

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: C5B77F7C5504423CBCEFAD7F844875EA