From: "info@designerliving.com" Date: Mon, 13 Oct 2025 11:47:07 -0700 Subject: RE:Re: Please contact the customer - Request cancel #Ref 20251013002832138 Message-Id: To: "c-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello J,

We=E2=80=99re truly sorry ab= out that. Unfortunately, we=E2=80=99re unable to cancel the order once it h= as been processed for shipping or has already shipped. You may contact FedE= x to see if they can update the delivery address or, if that=E2=80=99s not = possible, request that the package be returned to us.

Sincerely,
Gisell= e
Designer Living Customer Servi= ce
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello,

Walmart said = this order would be cancelled. We are moving to a different state, and I do= n=E2=80=99t trust Fed Ex to change the address. I requested the address cha= nge before it shipped, and when I wasn=E2=80=99t able to make the change on= line I contacted you and then Walmart. They said the only option was for th= em to cancel it and then I can re-order it which I will do. No one will be = at the old address to accept this if delivered there.

Thank you for understanding,

J Findorff

99= 83 SW 78th Ln

Ocala, Fl 34481

Sen= t from my iPad

On Oct 13, 2025, at 11:39=E2=80=AF= AM, Designer Living Inc.

=EF=BB=BF
Hello J= ,
Thank you for reaching out.
We regret to inform you that we=E2= =80=99re no longer able to cancel your order. However, once the package is = in transit, you may be able to contact FedEx directly to request a shipping= address update.

Sincerely,
<= p style=3D"margin-top:1px;margin-bottom:1px">Giselle
Designer Living = Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Hello,

Just to= explain that I need to cancel this order because the delivery address is w= rong, and no one will be at that address. I will re-order it with the corre= ct address.

Thank you,

J Findorff=
Sent from my iPad

On Oct 13, 2= 025, at 9:00=E2=80=AFAM, s-6E5F5416A4824FB292CE4075CF587859@relay.walmart.c= om wrote:

=EF=BB=BF
You have a m= essage from Designer Living Inc. - Walmart.com

<= p>
Sales Order Id: 200013793322788
Item: None

Dear Val= ued Customer,

Thank you so much for getting in touch wi= th us! We truly appreciate your inquiry and are here to assist you.

Our team is currently reviewing your request, and we=E2=80=99l= l be sure to get back to you within 24 48 business hours.

To help us ensure seamless communication, we=E2=80=99ve assigned a refer= ence number to your email subject. We kindly ask that you keep the subject = unchanged when replying.

Our business hours are:
Monday =E2=80=93 Friday

7:00 AM =E2=80=93 3:30 PM PST

=

Thank you again for choosing Designer Living. We=E2=80=99re look= ing forward to assisting you further!

Sincerely,
Customer Support

Designer Living

Walmart Customer Service Team

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