Subject: RE:Message from Walmart.com Customer: Ask a question, 200013931469782 #Ref 20251012002832133
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Oct 2025 09:18:27 -0700

Dear Rajesh,

Thank you for reaching out to us, and we're very sorry to hear that you’re dissatisfied with the quality of our product.

We understand how disappointing it can be to receive an item that doesn’t meet expectations, especially after you’ve started using it. The issue you mentioned regarding the bobbling on the sheets is certainly not the experience we want for our customers.

To assist you further, could you please provide a few clear photos showing the issue?

We appreciate your patience and look forward to resolving this for you as quickly as possible.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

rajesh bhargava wants to connect with you for the order below:

Customer Order Number:  200013931469782

Purchase Order No:  129028269569097

Reason for Contact:  Ask a question

Item name/number:  Regency Heights 9-Piece Queen Size Comforter Sets, Floral Bed in a Bag, Blue/Red Bed Set Comforter Bedding Sets with Sheets and Side Pockets/1772840977

Customer Message:

Hello I am very dissatisfied with the quality of the product and these is some bobbling also on the sheet as well. I am already started using it but it’s very disappointing because on the inferior quality. Can you please help me?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team