Subject: RE:Please contact the customer - Request cancel #Ref 20251013002832138
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Oct 2025 09:29:47 -0700

Hello James,

Thank you for reaching out.

Unfortunately, it’s too late to cancel your order, as it has already been processed and is currently being prepared for shipment.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: James Findorff

Customer Order Number: 200013793322788

Purchase Order No: 129028796987621

Reason for Contact:  Request cancel

Item name/number:   None/15574655387

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team