From: "info@designerliving.com" Date: Mon, 29 Sep 2025 08:10:04 -0700 Subject: RE:Message from Walmart.com Customer: Question or comment, 200013607221039 #Ref 20250927003431940 Message-Id: <56U0D460CRU4.7TPRNUVSMKL7@eecuswebserver2> To: "c-A9C16C8083AB4957B791AF7108214076@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Thomas,

T= hank you for reaching out!

We apologize, but unfortunately, we are unable to proc= ess your return as it falls outside of our 30-day return policy. We underst= and this may be disappointing, and we truly value your business.

If you have any = questions or need further assistance, please don=E2=80=99t hesitate to cont= act us. We=E2=80=99re happy to help in any way we can.

Thank you for your understa= nding.

&= nbsp;

Sincerely,
Giselle
Designer = Living Customer Service
info@des= ignerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Desig= ner Living Inc.,

Thomas Hagan wants to connect with= you for the order below:

Customer Order Number<= /strong>: 200013607221039

Purchase Order No:&= nbsp; 129023564360279

Reason for Contact: Que= stion or comment

Item name/number: Serta Plus= h Full Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Wat= erproof Heating Mattress Protector with Dual Controller and 10 Heat Setting= s White/1875717861

Customer Message= :

How can I return this?

What you need= to do now:

1. Reply to this message to contact the customer= , and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team