From: "info@designerliving.com" Date: Mon, 22 Sep 2025 07:40:48 -0700 Subject: RE:Message from Walmart.com Customer: Ask a question, 200013431772477 #Ref 20250922003431810 Message-Id: To: "c-3F2B4F9B946D4A22A386B54FE22F5D4B@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Ana,

Thank you for reaching out!

We apologize, but unfortuna= tely, we are unable to process your return as it falls outside of our 30-da= y return policy. We understand this may be disappointing, and we truly valu= e your business.

If you have any questions or need further assistance, please don=E2= =80=99t hesitate to contact us. We=E2=80=99re happy to help in any way we c= an.

Th= ank you for your understanding.

Sincerely,<= /span>
Giselle
Designer Living Customer Service
info@designerliving.com

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Dear Designer Living Inc.,

ana = quiroz wants to connect with you for the order below:

Customer Order Number: 200013431772477

= Purchase Order No: 109018390879772

Reason for= Contact: Ask a question

Item name/number: Madison Park Essentials 24PCs Traditional Paisley Jacquard Com= forter Set with Window Curtains,Room in a Bag,Queen,1-Red/151630879

<= br/>

Customer Message:

I need to ret= urn this purchase. The comforter ripped in the first wash! What= is the next step?

What you need to do now:

1. Reply to this message to contact the customer, and do so withi= n 48 hours, per the guidelines outlined in the Ma= rketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team