From: "info@designerliving.com" Date: Mon, 22 Sep 2025 07:25:46 -0700 Subject: RE:Please contact the customer - Request cancel #Ref 20250920003431782 Message-Id: To: "a-B5725F2AF04D432794BAAA21A948FC1D@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

Thank you for reaching out.

Unfortunately, this order was = fulfilled by Walmart, so we don=E2=80=99t have access to your order details= . Please contact Walmart Customer Service for assistance.

We apologize for any in= convenience and wish we could help further.

S= incerely,

Giselle

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Car= e, contacting you on behalf of the customer for the order below. The custom= er is receiving a copy of this message.

Customer= Name: Joel Eaves

Customer Order Number: 200013591116440

Purchase Order No: 1290= 26478829087

Reason for Contact: Request cance= l

Item name/number: None/12478803273

<= strong> Agent message: Cancellation is requested

What you need to do now:

1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the Marketplace Seller = Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team