From: "info@designerliving.com" Date: Fri, 19 Sep 2025 07:21:42 -0700 Subject: RE:Please contact the customer - Request cancel #Ref 20250918003431766 Message-Id: <0LG2PMJX8RU4.51WSKQXC6R823@eecuswebserver2> To: "a-1F50BC0023CA4BF7A93842163CBAE9D4@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

Thank you for reaching out.

Unfortunately, this order was = fulfilled by Walmart, so we don=E2=80=99t have access to your order details= . Please contact Walmart Customer Service for assistance.

We apologize for any in= convenience and wish we could help further.

S= incerely,

Giselle

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Car= e, contacting you on behalf of the customer for the order below. The custom= er is receiving a copy of this message.

Customer= Name: Brandon Thomas

Customer Order Number: 200013564156373

Purchase Order No: = 129026274326321

Reason for Contact: Request c= ancel

Item name/number: None/16534369941

=
Agent message: Cancellation is requested
=

What you need to do now:
1. = Reply to this message to contact the customer, and do so within 48 hours, p= er the guidelines outlined in the Marketplace Sel= ler Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=