Subject: RE:Please contact the customer - Ask a question #Ref 20250917003431733
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 17 Sep 2025 14:41:27 -0700

Hello,

Thank you for reaching out!

We apologize, but unfortunately, we are unable to process your return as it falls outside of our 30-day return policy. We understand this may be disappointing, and we truly value your business.

If you have any questions or need further assistance, please don’t hesitate to contact us. We’re happy to help in any way we can.

Thank you for your understanding.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Amarjit Sethi

Customer Order Number: 200013558432002

Purchase Order No: 129022523875651

Reason for Contact:  Ask a question

Item name/number:   Regency Heights 7 Piece Stripe Comforter Set, King Size Bed in a Bag Bedding Set for Dorm Room, Comforter Bed Set with Flat Sheet and Fitted Sheet, Aqua/Grey, Bed Size: King, Actual Color: Aqua/Grey/16660918395

Agent message:   Kindly send return label to the customer so she can proceed with the return

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team