From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 15 Sep 2025 07:27:49 -0700
Subject: RE:Madison Park Comforter Set   #Ref 20250914003431679
Message-Id: <JFF2ENHP7RU4.I7XOTR6W5VLN3@eecuswebserver2>
To: "shari4475@gmail.com" <shari4475@gmail.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello Shari,</p><p>Thank you for reaching out to us, and we=E2=80=99re t=
ruly sorry to hear about the challenges you&#39;ve faced following the torn=
ado. We&#39;re glad to hear you&#39;re finally able to return home, and we =
appreciate you taking the time to contact us about your comforter set.</p><=
p>We=E2=80=99d like to look into this issue further and assist you with a r=
esolution as quickly as possible. Could you please provide your order numbe=
r? This will help us locate your purchase.</p><p><br/></p><p style=3D"margi=
n-top:1px;margin-bottom:1px"><span style=3D";font-family:Arial;font-size:16=
px">Sincerely,</span><span style=3D";font-family:Arial;font-size:16px"><br/=
></span><span style=3D";font-family:Arial;font-size:16px">Giselle</span><sp=
an style=3D";font-family:Arial;font-size:16px"><br/></span><span style=3D";=
font-family:Arial;font-size:16px">Designer Living Customer Service</span><s=
pan style=3D";font-family:Arial;font-size:16px"><br/></span><span style=3D"=
;font-family:Arial;font-size:16px">info@designerliving.com</span></p><p><br=
/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>To whom it may concern,</p><p><br/>=
</p><p>I am writing to you to request assistance. We purchased your comfort=
er set and we could not use it until this week at our home. On Oct. 11th, 2=
024 our home got hit by a tornado. We were just able to move back in when w=
e could use our new comforter. Unfortunately, the comforter is not wearing =
well and we just opened it! We are extremely disappointed and would like to=
 request a refund or a possible replacement&nbsp;</p><p>Please let me know =
if there is anything you can do to help us regarding this matter.</p><p>Tha=
nk you</p><p>Shari Ibana&nbsp;</p><p><br/></p>=
