From: "info@designerliving.com" Date: Wed, 10 Sep 2025 12:23:02 -0700 Subject: RE:Re: Re: RE:Re: RE:Message from Walmart.com Customer: Ask a question, 200013479584439 #Ref 20250905003431473 Message-Id: To: "c-EAA9E06470A645F48E766373C0662140@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =20 =20

Hello Ke= lly,

Your replacement has been shipped to the address you provided. You = can track your package using the tracking number 884218576592, or by clicki= ng this link: https://www.fedex.com/fedextrack/?trknbr=3D884218576592= &trkqual

<= span style=3D";font-family:Arial;font-size:16px">Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Just wanted to make sure you received the shipping address I subm= itted below at your request.

Plz verify receipt and= possible shipping information in the item.

Sent using the m= ail.com mail app

On 9/5/25 at 5:44=E2=80=AFPM, Aingeal@mail.com wr= ote:

From: Aingeal@mail.com
Date: September 5, 2025
To: "Designer Living Inc."

Giselle,

<= p>Thank you so much. My shipping address is below:

Kelly = Taylor

1340 N. Grundy Quarles Hwy

Gainsboro, TN 385= 62

Sent using the mail.com mail app

On 9/5/25 at 3:28=E2=80= =AFPM, Designer Living Inc. wrote:

From: "Designer Liv= ing Inc."

Thanks for letting us know. We would be happy to send = a replacement. To proceed, please confirm your shipping address.

Sincerely,
Giselle
<= /span>Designer Living Cus= tomer Service
= info@designerlivin= g.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Giselle, =

We shook the comforter and turned it in and out and my f= riend and I both checked the box. Out simply was inadvertently not put in t= he box when the comforter set was packaged. Broke my heart cuz I fell in lo= ve with the colors and we went ahead and placed the comforter on my bed as = the cooler nights mandated something thicker than what I was using in the s= ummer.

Can the missing sham just be mailed out as I= have no desire to have to return the set and then reorder?

Sent using the mail.com mail app

On 9/5/25 at = 1:28=E2=80=AFPM, Designer Living Inc. wrote:

From: "De= signer Living Inc."

Hello Kelly,

Thank you for reaching ou= t.

Sometimes the shams are folded inside or tucked within the comfort= er packaging. Please open the entire package and check all layers carefully= . If they=E2=80=99re still missing, let me know and we=E2=80=99ll work on r= esolving it.

<= span style=3D";font-family:Arial;font-size:16px">Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

Dear Designer Living Inc.,

Kelly Taylor w= ants to connect with you for the order below:

Cu= stomer Order Number: 200013479584439

Purchase= Order No: 119024522695202

Reason for Contact= : Ask a question

Item name/number:&n= bsp; Mi Zone Twin/Twin XL Comforter Set Shaggy Faux Fur Ultra Soft 2-Piece = Ombre Design Warm Bedding Sets Aqua/5684807746

Customer Message:

There was no sham in the bedding s= et I received. How do we rectify this situation?

= What you need to do now:

1. Reply to this message to contact= the customer, and do so within 48 hours, per the guidelines outlined in th= e Marketplace Seller Customer Care Requirements.<= /a>
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team