Subject: RE:Message from Walmart.com Customer, Ref ID: 0BFE58876FAD4F809E5E6DBDD2F27F71 #Ref 20250909003431584
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 10 Sep 2025 07:58:02 -0700

Hello Melissa,

Thank you for reaching out, and we're really sorry about that.

To assist you further, could you please provide a photo of the item as well as the order number? This will help us investigate the matter promptly.

Thank you for your understanding.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Hi Designer Living Inc.,

You have received an inquiry from Melissa Hopkins

I've had this set for less than 2 months and the sheers have alrdy torn. and the comforter is starting fray at one of seams

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 0BFE58876FAD4F809E5E6DBDD2F27F71