From: "info@designerliving.com" Date: Fri, 05 Sep 2025 11:28:41 -0700 Subject: RE:Message from Walmart.com Customer: Ask a question, 200013479584439 #Ref 20250905003431473 Message-Id: To: "c-EAA9E06470A645F48E766373C0662140@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kelly,

Thank you for reaching out.

Sometimes the shams= are folded inside or tucked within the comforter packaging. Please open th= e entire package and check all layers carefully. If they=E2=80=99re still m= issing, let me know and we=E2=80=99ll work on resolving it.

Sincerely,
= Giselle
Designer Living Customer= Service
info@designerliving.com=

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Dear Designer Living= Inc.,

Kelly Taylor wants to connect with you for t= he order below:

Customer Order Number:&= nbsp; 200013479584439

Purchase Order No: 1190= 24522695202

Reason for Contact: Ask a questio= n

Item name/number: Mi Zone Twin/Twin XL Comf= orter Set Shaggy Faux Fur Ultra Soft 2-Piece Ombre Design Warm Bedding Sets= Aqua/5684807746

Customer Message:<= br/>

There was no sham in the bedding set I received. How do we recti= fy this situation?

What you need to do now:

1. Reply to this message to contact the customer, and do so withi= n 48 hours, per the guidelines outlined in the Ma= rketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,

Your Walmart Customer Care Team