From: "info@designerliving.com" Date: Wed, 03 Sep 2025 15:09:14 -0700 Subject: RE:Re: RE:Re: RE:Re: RE:Re: RE:Re: RE:Message from Walmart.com Customer, Ref ID: 1487A0D807B44C819CDE9AEE87E87FEF #Ref 20250831003431378 Message-Id: To: "pc-1487A0D807B44C819CDE9AEE87E87FEF@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

If you're referring to order&nb= sp;200013490529421 with PO number 129024290982890, the order has alrea= dy been cancelled by Walmart.

Sincerely= ,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D

So I just contacted them again lol and they = are saying the opposite. What do I do?

Sent via the= Samsung Galaxy S20 FE 5G, an AT&T 5G smartphone
Get Outlook for Android

From: ps-1487A0D807B44C819CDE9AEE87E87FEF@relay.walmart.com

&n= bsp;

We understand your frustration. However, we don=E2=80=99t have a= ccess to the order, as it=E2=80=99s managed entirely by Walmart. Any change= s or cancellations will need to be handled by their team.

Sincerely,
Giselle=
Designer Livi= ng Customer Service
info@designe= rliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I did an= d they told me to contact u lol ugh oh man!

Sent via the = Samsung Galaxy S20 FE 5G, an AT&T 5G smartphone
Get Outlook for Android
From: ps-1487A0D807B44C819CDE9AEE87E87FEF@relay.walmart.com
&n= bsp;
Since Walmart manages the order directly, we don=E2=80=99t have = the authority to make any changes or cancellations. We recommend reaching o= ut to their customer service team directly, as they will be able to assist = you further.

Sincerely,
Giselle
Desig= ner Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Could you p= lease reach out walmart in regards to this because they won't cancel un= til you do. I will reorder it.

Sent via the Samsung= Galaxy S20 FE 5G, an AT&T 5G smartphone
Get Outlook for Android
From: p= s-1487A0D807B44C819CDE9AEE87E87FEF@relay.walmart.com

Apologies for the confusion. Unfortunately, we don=E2=80=99t have acces= s to your order details in our system. Your order is being processed by Wal= mart, and only they have the ability to cancel it.

<= /p>
Sincerely,
Giselle=
Designer Living Customer Service
info@designerliving.com

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

They said I had to cancel through you and re or= der it

Sent via the Samsung Galaxy S20 FE 5G, an AT&T= 5G smartphone
Get Outlook for Andro= id
From: ps-1487A0D807B44C819CDE9AEE87E8= 7FEF@relay.walmart.com

Unfortunately, this order was fulfilled by Walmart, so we don=E2=80= =99t have access to your order details. Please contact Walmart Customer Ser= vice for assistance.

We apologize for any inconvenience and wish we= could help further.

Sincerely,
Giselle
Designer Li= ving Customer Service
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

Hello

Yes. It is = Order# 2000134-90529421

=
Thanks

Sent via the Samsung Galaxy S20 FE 5G, an A= T&T 5G smartphone
Get Outlook fo= r Android
From: ps-1487A0D807B44C819CDE9= AEE87E87FEF@relay.walmart.com

Hello Trisha,
<= /p>
Thank you for reaching out.
May I know your order number so I c= an check?

Sincerely,
Giselle

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=
Hi Designer Living Inc.,

You= have received an inquiry from Trisha Bergman

hey! My order Says delayed. do u have an idea when it will be shipped= ? thank u

You can respond to the customer directly by rep= lying to this email. Please respond to this inquiry within 48 hours based o= n ourMarketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve c= ustomer experience, and assess seller performance.

T= hank you,
Walmart Customer Service Team

RefID: = 1487A0D807B44C819CDE9AEE87E87FEF
=