From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 03 Sep 2025 15:18:48 -0700
Subject: RE:Please contact the customer - Other Reason   #Ref
 20250903003431435
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To: "a-FDD2B0A7634B4012B0F08CE748DCD312@relay.walmart.com"
	<a-FDD2B0A7634B4012B0F08CE748DCD312@relay.walmart.com>
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<p>Hello Patricia,</p><p>Thank you for reaching out.</p><p>Your order was s=
hipped in three separate packages. One of these packages is still in transi=
t, with an estimated delivery date of 9/4/25.</p><p>If you have further con=
cerns, please let us know.<br/></p><p><br/></p><p style=3D"margin-top:1px;m=
argin-bottom:1px;background:rgb(255,255,255)"><span style=3D";font-family:A=
rial;color:rgb(34,34,34);font-size:16px">Sincerely,</span></p><p style=3D"m=
argin-top:1px;margin-bottom:1px;background:rgb(255,255,255)"><span style=3D=
";font-family:Arial;color:rgb(34,34,34);font-size:16px">Giselle</span></p><=
p style=3D"margin-top:1px;margin-bottom:1px;background:rgb(255,255,255)"><s=
pan style=3D";font-family:Arial;color:rgb(34,34,34);font-size:16px">Designe=
r Living Customer Service</span></p><p style=3D"margin-top:1px;margin-botto=
m:1px;background:rgb(255,255,255)"><a href=3D"mailto:info@designerliving.co=
m" title=3D"blocked::mailto:info@designerliving.com"><span style=3D"text-de=
coration:underline;"><span style=3D"font-family: Arial;color: rgb(0, 0, 255=
)">info@designerliving.com</span></span></a></p><p><br/></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br/></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** THI=
S IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, cont=
acting you on behalf of the customer for the order below. The customer is r=
eceiving a copy of this message.</p><p><br/></p><p><strong> Customer Name:<=
/strong>&nbsp;Patricia Lingerfelt-Tait</p><p><strong>Customer Order Number:=
</strong>&nbsp;200013715588172</p><p><strong>Purchase Order No:</strong>&nb=
sp;119024520383559</p><p><strong> Reason for Contact: </strong>&nbsp;Other =
Reason</p><p><strong> Item name/number: </strong>&nbsp; Madison Park Anahei=
m Plaid Rod Pocket and Back Tab Curtain Panel with Fleece Lining in Brown, =
50&quot;x95&quot;, Shape: Rod Pocket and Back Tab, Size: 50&quot;x95&quot;,=
 Actual Color: Brown/168710558</p><p><strong> Agent message: </strong>&nbsp=
; Good afternoon, salesperson. We&#39;re speaking to Walmart customer servi=
ce regarding an order where a customer ordered 10 of these curtains but onl=
y received 8. She&#39;s requesting a replacement for the remaining 2 be sen=
t to her as soon as possible.</p><p><br/></p><p><br/></p><p><strong>What yo=
u need to do now:</strong></p><p>1. Reply to this message to contact the cu=
stomer, and do so within 48 hours, per the guidelines outlined in the <a hr=
ef=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_S=
ervice_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqxCAQANDTxM8wM45GP_zYmCwU9qO0J4g6boWsC2nY0tsXeoFXwla1ZVEScDLWkwdn1F=
eonFMF62tKxClrwiSidZoy-syFVQsEZMCDRm-QzFilOlMdoXV2QksDwyH79jv-bPtjO84xPx-q9=
dyK9POthOuy0AyXyWqeGZBmuIKL68RuiYtGUkdovT4HhiLf7d7l2Nur9fu_c4YY4_ugL5_r7bZ-=
qFegvwAAAP__SO854A"/></p>=