Subject: RE:Please contact the customer - Other Reason #Ref 20250903003431435
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 03 Sep 2025 15:18:48 -0700

Hello Patricia,

Thank you for reaching out.

Your order was shipped in three separate packages. One of these packages is still in transit, with an estimated delivery date of 9/4/25.

If you have further concerns, please let us know.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Patricia Lingerfelt-Tait

Customer Order Number: 200013715588172

Purchase Order No: 119024520383559

Reason for Contact:  Other Reason

Item name/number:   Madison Park Anaheim Plaid Rod Pocket and Back Tab Curtain Panel with Fleece Lining in Brown, 50"x95", Shape: Rod Pocket and Back Tab, Size: 50"x95", Actual Color: Brown/168710558

Agent message:   Good afternoon, salesperson. We're speaking to Walmart customer service regarding an order where a customer ordered 10 of these curtains but only received 8. She's requesting a replacement for the remaining 2 be sent to her as soon as possible.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team