From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 02 Sep 2025 13:41:39 -0700
Subject: RE:Please contact the customer - Ask a question   #Ref
 20250902003431414
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To: "a-84B4F53A8E0141089B63B2AE3C799F01@relay.walmart.com"
	<a-84B4F53A8E0141089B63B2AE3C799F01@relay.walmart.com>
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<p>Hello Beverly,<br/></p><p>Thank you for reaching out.</p><p>Unfortunatel=
y, we=E2=80=99re no longer able to make changes to the shipment, as it has =
already been processed and is on its way. Once the item is delivered, we re=
commend initiating a return through your account if you no longer wish to k=
eep it.</p><p>If you need assistance with the return process once it arrive=
s, feel free to reach out.</p><p><br/></p><p style=3D"margin-top:1px;margin=
-bottom:1px"><span style=3D";font-family:Arial;font-size:16px">Sincerely,</=
span><span style=3D";font-family:Arial;font-size:16px"><br/></span><span st=
yle=3D";font-family:Arial;font-size:16px">Giselle</span><span style=3D";fon=
t-family:Arial;font-size:16px"><br/></span><span style=3D";font-family:Aria=
l;font-size:16px">Designer Living Customer Service</span><span style=3D";fo=
nt-family:Arial;font-size:16px"><br/></span><span style=3D";font-family:Ari=
al;font-size:16px">info@designerliving.com</span></p><p><br/></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br/></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** =
THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, c=
ontacting you on behalf of the customer for the order below. The customer i=
s receiving a copy of this message.</p><p><br/></p><p><strong> Customer Nam=
e:</strong>&nbsp;Beverly Pizarro</p><p><strong>Customer Order Number:</stro=
ng>&nbsp;200013679183516</p><p><strong>Purchase Order No:</strong>&nbsp;129=
024290547886</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a questi=
on</p><p><strong> Item name/number: </strong>&nbsp; Madison Park Essentials=
 Brystol 24-Piece Fabric Room in a Bag in Navy Finish, Bed Size: Queen, Act=
ual Color: Navy/3611587924</p><p><strong> Agent message: </strong>&nbsp; &n=
bsp;customer called stating that she is no longer interested in receiving t=
he item, kindly reach out to FedEx to intercept the delivery and return it,=
 and proceed with issuing a refund to original payment method, thank you.</=
p><p><br/></p><p><br/></p><p><strong>What you need to do now:</strong></p><=
p>1. Reply to this message to contact the customer, and do so within 48 hou=
rs, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmar=
t.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplac=
e Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczF1qhDAQAODTmEeZmUz-HvKg4kJhH0p7gpiM24CbhVQsvX2hF_hKTLu2LEoiOmM9ayCnvi=
IQMgoFcqlYhJTJFvEGmfeEhFbVSEAGAhAG48CNZWPOjvYcDAe7bQNDlyP9jj_peKZ-jvn1VLXlW=
qSdbyV6nvlm9ORXQEbwYbZ6pmnViwvhBqh6rG1_DQxFvuujST_qVdvj3znjsizvg54-1_t9_VBX=
pL8AAAD__5O3OOg"/></p>=