From: "info@designerliving.com" Date: Fri, 29 Aug 2025 12:43:41 -0700 Subject: RE:Please contact the customer - Request cancel #Ref 20250829003431334 Message-Id: To: "a-45B82593A88C4B1FB682EE0F0A6FE6D4@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Krystal,

T= hank you for reaching out.

Unfortunately, this order was fulfilled by Walmart, so= we don=E2=80=99t have access to your order details.

We apologize for any i= nconvenience and wish we could help further.

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Cust= omer Care, contacting you on behalf of the customer for the order below. Th= e customer is receiving a copy of this message.

= Customer Name: Krystal Kidd

Customer Order Numb= er: 200013603334215

Purchase Order No:= 129024292923893

Reason for Contact: Req= uest cancel

Item name/number: None/56028776<= /p>

Agent message: Cancellation is requested

What you need to do now:

= 1. Reply to this message to contact the customer, and do so within 48 hours= , per the guidelines outlined in the Marketplace = Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team