From: "info@designerliving.com" Date: Fri, 29 Aug 2025 12:44:32 -0700 Subject: RE:Please contact the customer - Request cancel #Ref 20250829003431335 Message-Id: To: "a-C5D2FD20D2134C9C9E28667E786664B2@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kryst= al,

Thank you for reaching out.

Unfortunately, this order was fulfilled by Walma= rt, so we don=E2=80=99t have access to your order details.

We apologize for= any inconvenience and wish we could help further.

Sincerely,

Giselle

Designer Living Customer Service

<= span style=3D"text-decoration:underline;">info@designerliving.com

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmar= t Customer Care, contacting you on behalf of the customer for the order bel= ow. The customer is receiving a copy of this message.

Customer Name: Krystal Kidd

Customer Orde= r Number: 200013603334215

Purchase Order No: 129024292923893

Reason for Contact: &nb= sp;Request cancel

Item name/number: None/565= 790301

Agent message: Cancellation is reques= ted

What you need to do now:=

1. Reply to this message to contact the customer, and do so within 4= 8 hours, per the guidelines outlined in the Marke= tplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=