From: "info@designerliving.com" Date: Wed, 27 Aug 2025 11:11:17 -0700 Subject: RE:Re: Re: My order #Ref 20250818003431058 Message-Id: To: "houston80c@gmail.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Thank you for the update!

No worries at all. We're just glad t= o hear the package made it to you safely. Totally understandable, and we ap= preciate you letting us know.

Sincerely= ,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

My Neighbor got it in out of the rain and forgot t= o give it to me when I came back off of vacation. I didn=E2=80=99t have a t= racking number so there=E2=80=99s no way I knew I received it. Thank you. I= have it now. Sorry about all the confusion.

On Tue, Aug = 26, 2025 at 9:19=E2=80=AFAM info= @designerliving.com <info= @designerliving.com> wrote:

<= p>Hello Carolyn,

Upon checking, your order has been deliv= ered on August 22 and was left at your driveway.

Sincerely,=
Giselle
Designer Livi= ng Customer Service
info@designerlivin= g.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

You have not shipped my order yet .= please refund my credit card card.

On Mon, Aug 18, = 2025 at 7:22=E2=80=AFPM carolyn houston <houston80c@gmail.com> wrote:
Yes, please proceed with the order.
On Mon, Aug 18, 2025 at 11:57=E2=80=AFAM info@designerliving.com <info@designerliving.c= om> wrote:
Hello Carolyn,<= /p>

Thank you for reaching out.=
Your order went into error status due to a different billing an= d shipping addresses. When there is an order at which the billin= g address does not match the shipping address, we contact the customer to v= erify that this is a valid purchase. This is an effort to prevent Credit Ca= rd fraud, and to give our customers a secure shopping experience.
To = verify this order, please respond back to this email.

Sin= cerely,
Giselle
Designer Living Customer Service

<= p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D
Order number D 258150540 I do not see a tracking number = or a receipt for it .why? And you don=E2=80=99t answer phone . So cancel my= order. Or sent me something. Or I will need to tell my credit card it a fr= aud charge.