From: "info@designerliving.com" Date: Mon, 25 Aug 2025 07:58:15 -0700 Subject: RE:Please contact the customer - Return/Replace - Arrived Damaged #Ref 20250824003431207 Message-Id: To: "a-9D46CBA8C716414ABEAE743FBB7044B3@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

Thank you for reaching out!

We sincerely apologize that the= item you received did not meet your expectations. If you would like to req= uest a return, please follow the steps below:

1. Go to your profile or account= .

= 2. Click on "My Purchases."

3. Select the item you wish to return.

4. Click on the return button.

If= you need any further assistance, please feel free to reach out. I=E2=80=99= d be more than happy to help.

<= /p>

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

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Dear Designer Living Inc.

** THIS = IS AN ESCALATION **

This is Walmart Customer Care, contac= ting you on behalf of the customer for the order below. The customer is rec= eiving a copy of this message.

Customer Name: Breanna Fike

Customer Order Number: = ;200013429572517

Purchase Order No: 12902012037= 9881

Reason for Contact: Return/Replace - Arr= ived Damaged

Item name/number: Comfort Space= s 9-Piece Queen Size Comforter Sets, Floral Bed in a Bag, Blue/Red Bed Set = Comforter Bedding Sets with Sheets and Side Pockets, Bed Size: Queen, Actua= l Color: Blue/Red/1772840977

Agent message: = Hi team, customer wants to return it and it's unopened, please help the= customer to return it. Thanks in advance!

What you need to do now:

1. Reply to this message to c= ontact the customer, and do so within 48 hours, per the guidelines outlined= in the Marketplace Seller Customer Care Requirem= ents.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team