From: "info@designerliving.com" Date: Wed, 13 Aug 2025 14:43:33 -0700 Subject: RE:Re: Confirmation - Order Shipped -D257200CA4 #Ref 20250804003430665 Message-Id: <1MSYQIZOXQU4.OS7S3DI860IU2@eecuswebserver2> To: "claireortega@yahoo.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

You're welcome!

=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

Thank you. That makes sense.

Aloha,

Cl= aire Ortega

On Aug 13, 2025, at 9:47=E2=80= =AFAM, info

=EF=BB=BF
Hello Claire,
=
The tracking number is 391872802340, and you can track the pack= age through the FedEx tracking portal.

Sincerely,
G= iselle
Designer Living Customer Service
info@designerliving.com

From: Claire Ortega
=

Thank you very much. That=E2=80=99s very kind of you.
<= /p>
Aloha,
Claire Ortega

On Aug 6,= 2025, at 10:48=E2=80=AFAM, info@designerliving.com wrote:

=EF=BB=BF
Hello Claire,

Thank = you for confirming your shipping address. The replacement has been processe= d and it may take 5-7 business days to arrive. The replacement order number= is
CS0000097744.
If you have further concerns, please le= t me know.

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Yes, please send = me a replacement:

Claire Ortega
6294N Olohena Road = unit N
Kapaa HI 96746

Aloha,
Claire Ortega&nb= sp;

On Aug 6, 2025, at 8:11=E2=80=AFAM, info@des= ignerliving.com wrote:

=EF=BB=BF<bo= dy
Hello Claire,

The package is conside= red lost if there is no tracking movement for 7 business days. If you would= like us to send a replacement, please confirm your current shipping addres= s. Thank you!

Sincerely,
Desi= gner Living Customer Service
info@designerliving.com
<= p>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Let's just wait until Fed Ex= replies, who knows, they may have shipped by boat.
Thanks,
Cla= ire

On Monday, August 4, 2025 at 12:18:17 PM HST, info@de= signerliving.com

Hello Claire,
We=E2=80= =99re truly sorry to hear that you haven=E2=80=99t received your order yet.= We understand how frustrating that can be.
Since there has been no t= racking movement since the 26th, the package may be lost. We will contact F= edEx to investigate. In the meantime, we=E2=80=99d be happy to send a repla= cement to resolve the issue promptly. Please confirm your shipping address = so we can proceed.

Sincerely,
Giselle
Designer Li= ving Customer Service
info@designerl= iving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

What is going on? I ordered on 7/21 and we are at 8/4. It left CA on 7/26 = and I have no information from FedEx where this package is or if it's l= ost.

https://w= ww.fedex.com/fedextrack/?trknbr=3D391254830610&trkqual=3D12029~39125483= 0610~FDEG

Please advise.
Claire

=
----- Forwarded Message -----
From: "noreply= @mail.designerliving.com"
To: "claireorteg= a@yahoo.com"
Sent: Monday, July 21, 2025 at 08:= 34:21 AM HST
Subject: Confirmation - Order Shipped -= D257200CA4

NEW |&= nbsp; BEDDING | &n= bsp;FURNITURE | HOME DEC= OR | SALE
BEDDING | FURNITURE | HOME DECORNEW = ;| SALE
Hi claireortega,We have shipped your item(s) and this com= pletes your order. Your order is on its way and can no longer be changed.Vi= sit Your Account for more information on your order status, rewards, gift c= ard balance, and more.Need to get in touch with our Customer Service Team? Email info@designerliving.com or call 1.888.879= .8790 (MON - FRI, 9:00 AM - 7:30 PM EST AND 6:00 AM ~ 4:30 PM PST).Shipping= Method: Standard ShippingCarrier: FedExTracking Number: = ; 391254830610 If you want= to exchange or return your products, please see our Return Policy.If you want more inf= ormation please see our FAQ.Thank you for shopping with us.Designer Living&= nbsp;Order SummaryOrder Date: 07/20/2025|Order #: D257200CA4Shipping = Address:Claire Ortega6294N Olohena Road Unit NKapaa, HI, 96746US2145074668claireortega@yahoo.comShipping Date:07/20/202= 5Shipping Method:Standard Shipping ItemsRegular Price:$69.00Discount:-= $42.01Coupon:-$0.00Sales Tax:$0.00Shipping Fee:$5.95Require Signature:$0.00= Order Total:$32.94Designer Living Dollars:-$0.00Voucher or Gift Card:-$0.00Charged$32.94 Laurel Tufted Semi-Sheer Shower Curt= ainMadison ParkSIZE:72x72" COLOR:PlumQTY:1TOTAL:$26.99 <= br/>

<= /tbody>
&nbs= p;
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