From: "info@designerliving.com" Date: Mon, 11 Aug 2025 09:42:34 -0700 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250809003430809 Message-Id: <18X39QM0XQU4.XKXDV165A3JV@eecuswebserver2> To: "a-3F840415FFB745ACBCE7D09A541272FE@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Dorothy,

T= hank you for reaching out.

Unfortunately, it=E2=80=99s too late to cancel your or= der, as it has already shipped. However, you can return the item for a refu= nd once you receive it.

If you need further assistance, feel free to let us know.=

= ;

Sincerely,
Giselle
Designer Liv= ing Customer Service
info@design= erliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer= Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cust= omer for the order below. The customer is receiving a copy of this message.=

Customer Name: Dorothy Jenzano

Customer Order Number: 200013452404513

Purchase Order No: 129022096522422

Reason = for Contact: Delivered to Wrong Location/LAD

= Item name/number: Regency Heights Twin/Twin-XL Comforter Se= ts, Reversible 2 Piece Extra Soft Dorm Bedding Set, Chambray Print Navy Blu= e Comforter Bed Set with Pillow Shams/5062635025

Agent messa= ge: Hello there, the customer ordered this item by mistake and would like you t= o please stop the shipment and process=20 the refund to her. Dorothy Jenzano dorothyjenzano@yahoo.com 1 6097065405 Regency Heights Twin/Twin-XL Comforter

What you need to do now:

1. Reply to this message to conta= ct the customer, and do so within 48 hours, per the guidelines outlined in = the Marketplace Seller Customer Care Requirements= .
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team