Subject: RE:Message from Walmart.com Customer: Ask a question, 200012479574133 #Ref 20250809003430810
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 09 Aug 2025 10:42:55 -0700

EP Team-

Please reach out to the customer below regarding issues with heated throw.

This is Walmart PO # W24C090F3F.  This order number can be found in EEC.  Thank you.

Best,

Helita

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Dear Designer Living Inc.,

Danielle Owens wants to connect with you for the order below:

Customer Order Number:  200012479574133

Purchase Order No:  108934658579370

Reason for Contact:  Ask a question

Item name/number:  Serta Parsa Heated Throw Blanket, Electric, Multi Heat Level, Charcoal Gray, 77" X 84"/1455570671

Customer Message:

My blanket has stopped working. I wanted to see about the warranty.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team