From: "info@designerliving.com" Date: Fri, 08 Aug 2025 14:23:05 -0700 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250808003430784 Message-Id: To: "c-90DA265393944AB9B4257A78C21E9572@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Laura,

Thank you for letting us know.

We=E2= =80=99d be happy to send you a replacement. To ensure it reaches you withou= t any issues, could you please confirm your current shipping address?

Sincerely,

Giselle

<= p style=3D"margin-top:1px;margin-bottom:1px;background:rgb(255,255,255)">Designer Living Customer S= ervice

info@designerliving.com

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Hi,

I did look around and ask around = for where my package might be - in case a family member got to it first or = a neighbor - however, I came up empty handed.

I did so be= fore contacting customer support.

On Fri, Aug 8, 2025, 1:= 13=E2=80=AFPM info@designerlivin= g.com <s-90DA265393944AB9B4257A78C21E9572@relay.walmart.com> wro= te:

You have a message from Desig= ner Living Inc. - Walmart.com

Sales Order Id: 200013416184838
Item: <= /strong> Regency Heights Twin/Twin-XL Comforter Sets, Reversible 2 Pi= ece Extra Soft Dorm Bedding Set, Chambray Print Sage Green Comforter Bed Se= t with Pillow Shams, Bed Size: Twin/Twin-XL, Actual Color: Sage Green

Hello Laura,

Thank you for reaching out.&n= bsp;

Upo= n checking with FedEx, your order with the tracking number 39172765647= 5 has been delivered on 08/06/2025. We ask that you first check with = other family members, neighbors and around the outside of your home to ensu= re the package was not misplaced.
= ;

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.= com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear = Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of = the customer for the order below. The customer is receiving a copy of this = message.

Customer Name: Laura Vast= binder
Customer Order Number: 200013416184838
Purchase Order No: 129021472445963
Reason for Contact: Delivered to Wrong Location/LAD
= Item name/number: Regency Heights Twin/Twin-XL Com= forter Sets, Reversible 2 Piece Extra Soft Dorm Bedding Set, Chambray Print= Sage Green Comforter Bed Set with Pillow Shams, Bed Size: Twin/Twin-XL, Ac= tual Color: Sage Green/5063688243
Agent message: &n= bsp; Hi seller! I am contacting you on behalf of Laura Vastbinder with rega= rd to order: 200013416184838 Item: 5063688243. Our customer didn't get = the item which was tagged as delivered last 8/06/2025 and our customer is a= sking for a REFUND for the order. Please update them within 24-48 hours abo= ut this matter. Thank you!

What you n= eed to do now:
1. Reply to this message to contact the custo= mer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirem= ents.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team