From: "info@designerliving.com" Date: Fri, 08 Aug 2025 11:13:08 -0700 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250808003430784 Message-Id: To: "a-90DA265393944AB9B4257A78C21E9572@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Laura,

Thank you for reaching out.

Upon checking with FedEx, your order with th= e tracking number 391727656475 has been delivered on 08/06/2025. = We ask that you first check with other family members, neighbors and aroun= d the outside of your home to ensure the package was not misplaced.

= ;

Sincerely,

Giselle

= Designer Living Customer= Service

info@designerliving.com

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Dear Designer Living Inc.

** TH= IS IS AN ESCALATION **

This is Walmart Customer Care, con= tacting you on behalf of the customer for the order below. The customer is = receiving a copy of this message.

Customer Name:= Laura Vastbinder

Customer Order Number: 200013416184838

Purchase Order No: 1290= 21472445963

Reason for Contact: Delivered to = Wrong Location/LAD

Item name/number: Regency= Heights Twin/Twin-XL Comforter Sets, Reversible 2 Piece Extra Soft Dorm Be= dding Set, Chambray Print Sage Green Comforter Bed Set with Pillow Shams, B= ed Size: Twin/Twin-XL, Actual Color: Sage Green/5063688243

A= gent message: Hi seller! I am contacting you on behalf of L= aura Vastbinder with regard to order: 200013416184838 Item: 5063688243. Our= customer didn't get the item which was tagged as delivered last 8/06/2= 025 and our customer is asking for a REFUND for the order. Please update th= em within 24-48 hours about this matter. Thank you!

What you need to do now:

1. Reply to this mes= sage to contact the customer, and do so within 48 hours, per the guidelines= outlined in the Marketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=