Subject: RE:Message from Walmart.com Customer: Ask a question, 200013501580288 #Ref 20250806003430712
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 06 Aug 2025 11:00:14 -0700

Hello Jerry,

Thank you for reaching out.

We're sorry to hear that the topper was missing.

Could you please confirm if there are any other missing items aside from the topper? Once we have that information, we’ll be happy to assist you further and work toward a resolution.

Looking forward to your reply.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Jerry Wood II wants to connect with you for the order below:

Customer Order Number:  200013501580288

Purchase Order No:  109019234777806

Reason for Contact:  Ask a question

Item name/number:  Regency Heights King Size Comforter Sets, Blue Bed in a Bag King, Botanical Bedding Comforter Set with Bed Sheets and Side Pockets, 9 Pieces/15551512089

Customer Message:

No topper in box

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team