Subject: RE:Message from Walmart.com Customer: Where is my order, 200011201218969 #Ref 20250804003430670
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 05 Aug 2025 07:21:22 -0700

Hello Neftali,

Thank you for reaching out.

Unfortunately, we’re unable to issue a refund for this order, as it was placed almost two years ago. For any future concerns or issues, please reach out to us as soon as possible so we can assist you promptly.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Neftali Baez Avila wants to connect with you for the order below:

Customer Order Number:  200011201218969

Purchase Order No:  108825642525257

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Tufted Pintuck Bedding Comforter Set, Queen Comforter Set, Grey, 5-Pc/786534916

Customer Message:

hello I have never received this order, can I get a refund?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team