From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 30 Jul 2025 10:29:56 -0700
Subject: RE:Message from Walmart.com Customer:  Ask a question,
 200013504560216   #Ref 20250730003430504
Message-Id: <IUQ7ISOCTQU4.GQZPVVMP5RQW@eecuswebserver2>
To: "c-0AA079CEA4AF448680FA7734EF2A8410@relay.walmart.com"
	<c-0AA079CEA4AF448680FA7734EF2A8410@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello Martie,</p><p><br/></p><p>Thank you for reaching out and bringing =
this to our attention.</p><p>I=E2=80=99ve reviewed your order and can confi=
rm that you were only charged for one item. You&#39;re welcome to keep the =
items you received, there&#39;s no need to return them, as we=E2=80=99d lik=
e to avoid any further inconvenience on your end.</p><p>We appreciate your =
honesty and for contacting us about this matter.</p><p><br/></p><p>Sincerel=
y,<br/>Giselle<br/>Designer Living Customer Service<br/>info@designerliving=
.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D<br/></p><p></p><p>Dear Designer Living Inc.,&nbsp;</p=
><p><br/></p><p>Martie &nbsp;Curtis wants to connect with you for the order=
 below:</p><p><br/></p><p><strong> Customer Order Number</strong>:&nbsp; 20=
0013504560216</p><p><strong> Purchase Order No</strong>:&nbsp; 129020639264=
438</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a question</p><p>=
<strong> Item name/number:</strong>&nbsp; Regency Heights King Size Quilted=
 Fitted Mattress Pad Cover, Waterproof Mattress Topper with Deep Pocket, Ex=
tra Thick Bed Mattress Protector, Down Alternative Mattress Cover, Machine =
Washable/15461257287</p><p><br/><br/></p><p><strong>Customer Message</stron=
g>:<br/></p><p>I ordered the king size waterproof mattress pad and received=
 it and I am very happy with it. The problem is that I received 2 identical=
 orders but no one seems to know whether I am being charged with an additio=
nal mattress pad which I don=E2=80=99t want and what should I do. Waiting y=
our reply. Thank you Martie</p><p><br/></p><p><strong>What you need to do n=
ow:</strong></p><p>1. Reply to this message to contact the customer, and do=
 so within 48 hours, per the guidelines outlined in the <a href=3D"https://=
sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Require=
ments">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
FFqxCAQANDTxM8wcUZHP_yQkEBhP0p7AnHGrZB1IQ1bevtCL_AklYae1Gha2GEInsmar0QcIQTE=
aBVEULAtLWjRqtUhVjE9WbAOGGEhcmRnjjVi8QTC3vmlTQSnHuV3_inHo5zXXJ8P00ftouN6kwQ=
5A8d1y5R3ouAD7JkZadttDrSAOVMf7TkRiH73-9Dz6K8-7v_OldZ1fZ8wf2632_ZhXsn-BQAA__=
_82TmG"/></p>=