Subject: RE:Re: RE:Re: RE:Message from Walmart.com Customer, Ref ID: 0E0ECCB2F66742D49A237A07DB0BF8AD #Ref 20250724003430348
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 28 Jul 2025 08:07:34 -0700

Hello Donald,

This order was fulfilled and shipped directly by Walmart, not by us as the seller. Since they handled the packaging and delivery, we recommend contacting Walmart Customer Service directly so they can address the issue and assist you with a resolution.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

You shipped the package with Bugs in it not Walmart

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From: [email-masked]

Hello Donald,

Unfortunately, this order was fulfilled by Walmart, so we don’t have access to your order details. Please contact Walmart Customer Service for assistance.

We apologize for any inconvenience and wish we could help further.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Order #2000133-68799651

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From: [email-masked]

Hello Donald,

Thank you for reaching out, and we apologize for what you have experienced.

Please let us know your order number so we can assist you further. Thank you!

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Hi Designer Living Inc.,

You have received an inquiry from Donald Farr

I punched a California king from you through Walmart we received it this week when we unpacked it black Bugs were in it my wife sprayed it with bugspray and put it thru the dryer we did not appreciate the Bugs Donald Farr

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on ourMarketplace Seller Customer Care Requirements. We will keep
a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 0E0ECCB2F66742D49A237A07DB0BF8AD