From: "info@designerliving.com" Date: Wed, 23 Jul 2025 08:29:30 -0700 Subject: RE:Re: Please contact the customer - Return/Replace - Quality/Performance Issue #Ref 20250719003430198 Message-Id: To: "c-839024BBD59A4C2E84B111FEE7253E12@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Jada,

Your refund has been issued by Walmart. Th= ere's no need to return the item, please feel free to keep it or donate= it to someone who can use it.

Thank you!

Sincerely,
= Giselle
Designer Living Customer= Service
info@designerliving.com=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I tried to return this it= em at Walmart customer service. They told me to contact you beca= use this is a 3rd party seller. I NEED a FedEx shipping label to= be able to drop it off to return this item for a full refund. Please = someone help me with this issue. I continue emailing you with no= results on matter.

On Mon, Jul 21, 2025, 10:08=E2=80= =AFAM info@designerliving.com <s-839024BBD59A4C2E84B111FEE7253E12@relay.walmart.com> wrote:
=

You have a message from Designer Livi= ng Inc. - Walmart.com

Sa= les Order Id: 200013363964453
Item: = 510 Design Ramsey Embroidered 8-Piece Queen Quilted Comforter Set, N= eutral, Bed Size: Queen, Actual Color: Off-White

Hello Jada,

Thank you for reaching out!

We sincerely apologize that th= e item you received did not meet your expectations. If you would like to re= quest a return, please follow the steps below:

1. Go to your profile or account.=
<= span style=3D"font-family:Arial;font-size:16px">2. Click on "My Purchases."
3. Select the item you wish to return.
4. Click on the return button.

If you need = any further assistance, please feel free to reach out. I=E2=80=99d be more = than happy to help.

= Sincerely,
Giselle
= Designer Living Customer Service
<= a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerli= ving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Des= igner Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the= customer for the order below. The customer is receiving a copy of this mes= sage.

Customer Name: Jada Davis
Customer Order Number: 200013363964453
Purchase Order No: 109019444708027
Reason = for Contact: Return/Replace - Quality/Performance Issue
<= p> Item name/number: 510 Design Ramsey Embroidered = 8-Piece Queen Quilted Comforter Set, Neutral, Bed Size: Queen, Actual Color= : Off-White/359857183
Agent message: Please = send the customer a return label as soon as possible. Thank you.

What you need to do now:
1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the M= arketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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