From: "info@designerliving.com" Date: Mon, 21 Jul 2025 10:30:00 -0700 Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20250715003430120 Message-Id: To: "c-26CEAA3A4FF54A4BAD0D69827FC7EA93@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sonya,

Upon checking with FedEx, your order with the tracking numb= er 882751870434 has been delivered on 07/17/2025. We ask that yo= u first check with other family members, neighbors and around the outside o= f your home to ensure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Service=

= info@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I still have not received my order. I still need the sheets. Can= you issue a replacement?

On Wed, Jul 16, 2025, 10:27=E2=80= =AFAM info@designerliving.com <s-26CEAA3A4FF54A4BAD0D69827FC7EA93@relay.walmart.com> wrote:
=

You have a message from Designer Livi= ng Inc. - Walmart.com

Sa= les Order Id: 200013335703933
Item: = Intelligent Design Full/Queen Shaggy Faux Comforter Set, Long Fur Wa= ve Spring Comforter Bedding Set, 3-Piece Warm Bed Set with Pillow Sham, Bla= ck/White, Bed Size: Full/Queen, Actual Color: Black/White

Hello Sonya,
&n= bsp;
Thank you for reaching out.

We wanted to let you= know that, according to FedEx, your package is expected to arrive on July = 17, 2025.

If you have any further concerns, please don't hesitate to let us kno= w.

= ;
Sincerely,<= /span>
Giselle
Designer Living Customer Service
= info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=
Dear Designer Living Inc.

** THIS IS AN ESCA= LATION **

This is Walmart Customer Care, contacting you o= n behalf of the customer for the order below. The customer is receiving a c= opy of this message.

Customer Name:&nbs= p;Sonya Wheeler
Customer Order Number: 20001333= 5703933
Purchase Order No: 109019342184560
<= p> Reason for Contact: Damaged/Missing Parts/Not Rec= eived
Item name/number: Intelligent Design F= ull/Queen Shaggy Faux Comforter Set, Long Fur Wave Spring Comforter Bedding= Set, 3-Piece Warm Bed Set with Pillow Sham, Black/White, Bed Size: Full/Qu= een, Actual Color: Black/White/5208693169
Agent message: Dear seller system says that the order was delivered but they = have not received it so contact the costumer as soon as possible

What you need to do now:
1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the M= arketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Ser= vice Team