From: "info@designerliving.com" Date: Mon, 21 Jul 2025 08:11:43 -0700 Subject: RE:Please contact the customer - Tracking Not Showing/Not Working #Ref 20250720003430221 Message-Id: To: "a-E69B36045FA7440A9CA9B694A247F1DF@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Michelle,

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Thank you for reaching out.

We wanted to let you k= now that, according to FedEx, your package is currently on the way and is n= ot yet delivered.

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If you have any further concerns, please don't hesitate to le= t us know.

Sincerely,
Giselle
De= signer Living Customer Service
i= nfo@designerliving.com

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D= ear Designer Living Inc.

** THIS IS AN ESCALATION *= *

This is Walmart Customer Care, contacting you on behalf= of the customer for the order below. The customer is receiving a copy of t= his message.

Customer Name: michel= le castor

Customer Order Number: 20001354286468= 4

Purchase Order No: 129020013535313

Reason for Contact: Tracking Not Showing/Not Working

Item name/number: Intelligent Design Raina Met= allic Printed Comforter Set in Ivory and Gold, Bed Size: Full/Queen, Actual= Color: Ivory/Gold-1/414349874

Agent message: = ; The order got delivered on wrong address and the customer wants a replace= ment

What you need to do now:

1. Reply to this message to contact the customer, and do so within = 48 hours, per the guidelines outlined in the Mark= etplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=