From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 21 Jul 2025 08:07:54 -0700
Subject: RE:Please contact the customer - Return/Replace - Quality/Performance
 Issue   #Ref 20250719003430198
Message-Id: <12T9BEDKQQU4.K9U0DCHXWDV62@eecuswebserver2>
To: "a-839024BBD59A4C2E84B111FEE7253E12@relay.walmart.com"
	<a-839024BBD59A4C2E84B111FEE7253E12@relay.walmart.com>
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<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";font-family:A=
rial;font-size:16px">Hello <span style=3D"text-wrap-mode: wrap;">Jada</span=
>,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";=
font-family:Arial;font-size:16px">&nbsp;</span></p><p style=3D"margin-top:1=
px;margin-bottom:1px"><span style=3D";font-family:Arial;font-size:16px">Tha=
nk you for reaching out!</span></p><p style=3D"margin-top:1px;margin-bottom=
:1px"><span style=3D";font-family:Arial;font-size:16px">&nbsp;</span></p><p=
 style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";font-family:Ari=
al;font-size:16px">We sincerely apologize that the item you received did no=
t meet your expectations. If you would like to request a return, please fol=
low the steps below:</span></p><p style=3D"margin-top:1px;margin-bottom:1px=
"><span style=3D";font-family:Arial;font-size:16px">&nbsp;</span></p><p sty=
le=3D"margin-top:1px;margin-bottom:1px;margin-left:48px"><span style=3D"fon=
t-family:Arial;font-size:16px">1.&nbsp;</span><span style=3D";font-family:A=
rial;font-size:16px">Go to your profile or account.</span></p><p style=3D"m=
argin-top:1px;margin-bottom:1px;margin-left:48px"><span style=3D"font-famil=
y:Arial;font-size:16px">2.&nbsp;</span><span style=3D";font-family:Arial;fo=
nt-size:16px">Click on &quot;My Purchases.&quot;</span></p><p style=3D"marg=
in-top:1px;margin-bottom:1px;margin-left:48px"><span style=3D"font-family:A=
rial;font-size:16px">3.&nbsp;</span><span style=3D";font-family:Arial;font-=
size:16px">Select the item you wish to return.</span></p><p style=3D"margin=
-top:1px;margin-bottom:1px;margin-left:48px"><span style=3D"font-family:Ari=
al;font-size:16px">4.&nbsp;</span><span style=3D";font-family:Arial;font-si=
ze:16px">Click on the return button.</span></p><p style=3D"margin-top:1px;m=
argin-bottom:1px;margin-left:48px"><span style=3D";font-family:Arial;font-s=
ize:16px">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><s=
pan style=3D";font-family:Arial;font-size:16px">If you need any further ass=
istance, please feel free to reach out. I=E2=80=99d be more than happy to h=
elp.</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D=
";font-family:Arial;font-size:16px">&nbsp;</span></p><p style=3D"margin-top=
:1px;margin-bottom:1px"><span style=3D";font-family:Arial;font-size:16px">&=
nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D=
";font-family:Arial;font-size:16px">Sincerely,</span><span style=3D";font-f=
amily:Arial;font-size:16px"><br/></span><span style=3D";font-family:Arial;f=
ont-size:16px">Giselle</span><span style=3D";font-family:Arial;font-size:16=
px"><br/></span><span style=3D";font-family:Arial;font-size:16px">Designer =
Living Customer Service</span><span style=3D";font-family:Arial;font-size:1=
6px"><br/></span><span style=3D";font-family:Arial;font-size:16px">info@des=
ignerliving.com</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Desig=
ner Living Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><=
br/></p><p>This is Walmart Customer Care, contacting you on behalf of the c=
ustomer for the order below. The customer is receiving a copy of this messa=
ge.</p><p><br/></p><p><strong> Customer Name:</strong>&nbsp;Jada Davis</p><=
p><strong>Customer Order Number:</strong>&nbsp;200013363964453</p><p><stron=
g>Purchase Order No:</strong>&nbsp;109019444708027</p><p><strong> Reason fo=
r Contact: </strong>&nbsp;Return/Replace - Quality/Performance Issue</p><p>=
<strong> Item name/number: </strong>&nbsp; 510 Design Ramsey Embroidered 8-=
Piece Queen Quilted Comforter Set, Neutral, Bed Size: Queen, Actual Color: =
Off-White/359857183</p><p><strong> Agent message: </strong>&nbsp; Please se=
nd the customer a return label as soon as possible. Thank you.</p><p><br/><=
/p><p><br/></p><p><strong>What you need to do now:</strong></p><p>1. Reply =
to this message to contact the customer, and do so within 48 hours, per the=
 guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gui=
de?article=3D000006402#Customer_Service_Requirements">Marketplace Seller Cu=
stomer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEFqxCAUBuDTxGXwPf-X6MLFJLVQmEVpT2CimQoZB2xI6e1LZ_etvuTjZgZklT2Nwk60QN=
SXtwZ52wY3DGALuIWR3eJIL5xAIFU8axY9kiMLZukXo_8pMDAr29hBt7zH3_4n7vfYjn593FWpa=
0m5Hm_JW-M0Y5pexF0wc7CYiOg1hJHFBGLVfKnbo4NO-bvcam57OUu9PZ_Dz_P83pnLZ7hew4c6=
Pf8FAAD__zFvOBk"/></p>=
