Subject: RE:Message from Walmart.com Customer: Ask a question, 200013334744998 #Ref 20250718003430174
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 21 Jul 2025 08:05:32 -0700

Hello Donna,

Thank you for reaching out!

We sincerely apologize that the item you received did not meet your expectations. If you would like to request a return, please follow the steps below:

1. Go to your profile or account.

2. Click on "My Purchases."

3. Select the item you wish to return.

4. Click on the return button.

If you need any further assistance, please feel free to reach out. I’d be more than happy to help.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Donna Campbell wants to connect with you for the order below:

Customer Order Number:  200013334744998

Purchase Order No:  109015714679802

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Full/Queen Comforter Sets, 4-Piece Floral Kids Bed Sets for All Season, Pink and Black Bedding Comforter Sets for Girls/587922763

Customer Message:

I need a complete refund. Item not as expected never opened. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team