From: "info@designerliving.com" Date: Fri, 18 Jul 2025 14:35:47 -0700 Subject: RE:Re: Re: Re: Please contact the customer - Request cancel #Ref 20250718003430162 Message-Id: To: "c-FFCE68E726D446AB946A4FB11D6271AE@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Have a great day!

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Oh okay&nb= sp;

On Fri, Jul 18, 2025 at 4:55=E2=80=AFPM D= esigner Living Inc. <s-FFCE68E726D446AB946A4FB11D6271AE@relay.walmart.com> wrote:

Hello,
=
Unfortunately, your order was shipped by Walmart, and because i= t was fulfilled directly through their system, we are unable to cancel it o= n our end. Orders processed and shipped by Walmart do not go through our sy= stem, which limits our ability to make changes once they=E2=80=99re placed.=

Sincerely,
Giselle=
Designer Livin= g Customer Service<= br/>info@designerliving.com

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Can you cancel my or= der? Or it is too late?

Tayler Hawthorne

Have a g= reat day & Stay Safe

On Fri, J= ul 18, 2025 at 3:06=E2=80=AFPM Designer Living Inc. <s-FF= CE68E726D446AB946A4FB11D6271AE@relay.walmart.com> wrote:
You too. Have a great day!

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I did and they email you about this.
Tayler Hawthorne

Have a great day & Stay Safe =

On Fri, Jul 18, 2025 at 12:51=E2=80= =AFPM info@des= ignerliving.com <s-FFCE68E726D446AB946A4FB11D6271AE@r= elay.walmart.com> wrote:
Y= ou have a message from Designer Living Inc. - Walmart.com

Sales Order Id: 2000133163= 58881
Item: None

=
Hello,

=
Thank you for reaching out.

Unfortunately, this order was fulfi= lled by Walmart, so we don=E2=80=99t have access to your order details. Ple= ase contact Walmart Customer Service for assistance.

We apologize for any inconveni= ence and wish we could help further.

Sincerely= ,
Giselle
Des= igner Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Design= er Living Inc.

** THIS IS AN ESCALATION **
This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Tayler Hawthorne=
Customer Order Number: 200013316358881
<= strong>Purchase Order No: 129020015451116
Reas= on for Contact: Request cancel
Item name/numb= er: None/15372905113
Agent message: Cancellation is requested

Wha= t you need to do now:
1. Reply to this message to contact th= e customer, and do so within 48 hours, per the guidelines outlined in the <= a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Custom= er_Service_Requirements" target=3D"_blank">Marketplace Seller Customer Care= Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Ser= vice Team