From: "info@designerliving.com" Date: Fri, 18 Jul 2025 13:55:45 -0700 Subject: RE:Re: Re: Please contact the customer - Request cancel #Ref 20250718003430162 Message-Id: To: "c-FFCE68E726D446AB946A4FB11D6271AE@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

Unfortunately, your order was shipped by = Walmart, and because it was fulfilled directly through their system, we are= unable to cancel it on our end. Orders processed and shipped by Walmart do= not go through our system, which limits our ability to make changes once t= hey=E2=80=99re placed.

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Can you cancel my order? Or it is too late?

Tayler Hawthorne

Have a great day & Stay Safe

On Fri, Jul 18, 2025 at 3:06=E2=80=AFPM Designer= Living Inc. <s-FFCE68E726D446AB946A4FB11D6271AE@relay.walmart.com> = wrote:

You too. Have a great day!=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I did and they email you a= bout this.

Tayler Hawthorne

Have a great da= y & Stay Safe

On Fri, Jul 18, = 2025 at 12:51=E2=80=AFPM info@designerliving.com <s-FFCE68E726D446AB9= 46A4FB11D6271AE@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com &n= bsp;

Sales Order Id: &= nbsp;200013316358881
Item: None

<= /p>

Hello,
&n= bsp;
Thank you for reaching out.

Unfortunately, this = order was fulfilled by Walmart, so we don=E2=80=99t have access to your ord= er details. Please contact Walmart Customer Service for assistance.<= /p>

We apologize fo= r any inconvenience and wish we could help further.

Sincerely,
<= span style=3D"font-family:Arial;font-size:16px">Giselle
Designer Living Customer Service
info@desig= nerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.

** THIS IS AN ESCALAT= ION **

This is Walmart Customer Care, contacting you on b= ehalf of the customer for the order below. The customer is receiving a copy= of this message.

Customer Name: T= ayler Hawthorne
Customer Order Number: 20001331= 6358881
Purchase Order No: 129020015451116
<= p> Reason for Contact: Request cancel
= Item name/number: None/15372905113
Agent me= ssage: Cancellation is requested

What you need to do now:
1. Reply to this messag= e to contact the customer, and do so within 48 hours, per the guidelines ou= tlined in the Marketplace Selle= r Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Ser= vice Team

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