Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250716003430127
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 16 Jul 2025 08:32:12 -0700

Hello,

Thank you for reaching out.

The replacement has been processed. The replacement order number is CS0000097477, and it may take 5-7 business days to arrive once it ships.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Tamy Robinson

Customer Order Number: 200013374103337

Purchase Order No: 109019234948422

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Queen Size Bed Sheets Set, 4-Piece Cozy Cotton Flannel Sheets Set Queen with Deep Pocket Fitted Sheet, Pink/Grey Snowflakes/162093655

Agent message:   This is Gerry from Walmart.com Please provide a replacement for the customer order due to no movement at all for their order to be arrive since July 15,2025  We will wait for their response until 48 hours.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team