Subject: RE:Please contact the customer - Request cancel #Ref 20250703003429879
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 03 Jul 2025 14:49:54 -0700

Hello,

Thank you for reaching out.

Unfortunately, this order was fulfilled by Walmart, so we don’t have access to your order details. Please contact Walmart Customer Service for assistance.

We apologize for any inconvenience and wish we could help further.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Adriana Shorter

Customer Order Number: 200013519279358

Purchase Order No: 109018391784638

Reason for Contact:  Request cancel

Item name/number:   None/822715525

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team