From: "info@designerliving.com" Date: Tue, 24 Jun 2025 07:07:37 -0700 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250622003229641 Message-Id: To: "c-4B1671B39A0C46EC80915C9CFD8B26EF@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

You may return it back= to us and once we receive it, we will process the refund. Please send us t= he tracking number.

Thanks

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This is the item I received this is not what I ordered.

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Sent from= my iPhone

On Jun 23, 2025, at 11:06=E2=80=AFAM,= s-4B1671B39A0C46EC80915C9CFD8B26EF@relay.walmart.com wrote:

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You have a message from Designer Liv= ing Inc. - Walmart.com

S= ales Order Id: 200012845208395
Item: Madison Park King Reversible Comforter Set, 8-Piece Bed in a Bag Ki= ng Size, Floral Cotton Bedding Comforter Sets, Blue

=
Hello Sharon / Wal= mart-

Thank you for your email. We are sorry for the inc= orrect item that you have received . Can you please send us pictures of the= items that were delivered. Thank you!

Sincerely,
=
Jerson
Designer Living Customer Service
info@= designerliving.com
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Dear Designer Living= Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer fo= r the order below. The customer is receiving a copy of this message.
=
Customer Name: Sharon Wetherington
Customer Order Number: 200012845208395
Purchase Order No: 109007558637927
Reason for= Contact: Delivered to Wrong Location/LAD
Ite= m name/number: Madison Park King Reversible Comforter Set, = 8-Piece Bed in a Bag King Size, Floral Cotton Bedding Comforter Sets, Blue/= 824698809
Agent message: Dear Seller, This is Muhammad from Walmart.com customer get the wrong item kindly reach = them and provide the best resolution you have.

<= p>What you need to do now:
1. Reply to this message = to contact the customer, and do so within 48 hours, per the guidelines outl= ined in the Marketplace Seller Customer Care Requ= irements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Ser= vice Team

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