Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250622003229641
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 24 Jun 2025 07:07:37 -0700

Hello -

You may return it back to us and once we receive it, we will process the refund. Please send us the tracking number.

Thanks

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This is the item I received this is not what I ordered.

Sent from my iPhone

On Jun 23, 2025, at 11:06 AM, [email-masked] wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200012845208395

Item:   Madison Park King Reversible Comforter Set, 8-Piece Bed in a Bag King Size, Floral Cotton Bedding Comforter Sets, Blue

Hello Sharon / Walmart-

Thank you for your email. We are sorry for the incorrect item that you have received . Can you please send us pictures of the items that were delivered. Thank you!

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sharon Wetherington

Customer Order Number: 200012845208395

Purchase Order No: 109007558637927

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park King Reversible Comforter Set, 8-Piece Bed in a Bag King Size, Floral Cotton Bedding Comforter Sets, Blue/824698809

Agent message:   Dear Seller,
This is Muhammad from Walmart.com customer get the wrong item kindly reach them and provide the best resolution you have.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team