From: "info@designerliving.com" Date: Mon, 23 Jun 2025 07:50:24 -0700 Subject: RE:Re: Received half of my order. #Ref 20250619003229597 Message-Id: <0UGD7XIZHQU4.J13HQU22RU52@eecuswebserver2> To: "sewgracie@icloud.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Grace,

Your email was fo= rwarded. However, due to an unforeseen system issue, forwarded emails were = not received by our team.

To ensure your concern is addre= ssed promptly, please resend your message directly to jlacs@jlahome= .com. Our team will be able to assist you within the day.

We apologize for the inconvenience, and we appreciate your unders= tanding.

Thank you!

S= incerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Are you saying that after all this time, you hadn=E2=80=99t even = forward me to the correct person/department?

Are you guys just trying= to drag this thing out to exhaust me? It=E2=80=99s working. -Grace

Sent from my iPhone

On Jun 23, = 2025, at 7:17=E2=80=AFAM, info@designerliving.com wrote:

=EF=BB=BF
= Hello Grace,

Thank you for reaching ou= t, and we're so sorry for the inconvenience it causes you.

For assistance, please contact the relevant depart= ment at jlacs@jlahome.com.

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D
Hello there. I=E2=80=99m pretty sure it=E2=80=99s = been 48hrs. -Grace

Sent from my iPhone

> On Jun 19, 20= 25, at 7:30=E2=80=AFAM, info@designerliving.com wrote:
>
> =EF= =BB=BFDear Valued Customer,
>
>
>
> Thank yo= u so much for getting in touch with us! We truly appreciate your inquiry an= d are here to assist you.
>
>
>
> Our team i= s currently reviewing your request, and we=E2=80=99ll be sure to get back t= o you within 24 48 business hours.
>
>
>
> T= o help us ensure seamless communication, we=E2=80=99ve assigned a reference= number to your email subject. We kindly ask that you keep the subject unch= anged when replying.
>
>
>
> Our business ho= urs are:
>
> Monday =E2=80=93 Friday
>
> 7:00= AM =E2=80=93 3:30 PM PST
>
>
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> Thank you = again for choosing Designer Living. We=E2=80=99re looking forward to assist= ing you further!
>
>
>
> Sincerely,
>=
> Customer Support
>
> Designer Living
>
=