From: "info@designerliving.com" Date: Thu, 19 Jun 2025 12:39:30 -0700 Subject: RE:Re: Return for Order D2561608A3 #Ref 20250619003229598 Message-Id: To: "ssrahm07@gmail.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sharon,

I=E2=80=99ll go = ahead and forward this to our management team so they can review and proces= s your refund request. Once it's completed, I=E2=80=99ll be sure to upd= ate you.

Thank you for your patience and understanding!

Sincerely,
Giselle
Designer L= iving Customer Service
info@desi= gnerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I don=E2=80=99t have much con= fidence in this product and believe that even a replacement may do th= e same thing. Please proceed with return/refund.

Sharon R= ahm

Sent from my iPhone

On Jun = 19, 2025, at 2:31=E2=80=AFPM, info@designerliving.com wrote:

=EF=BB=BF
Hello Sharon,

Than= k you for sending the photo.

We=E2=80=99d be more than ha= ppy to send a replacement to the address you provided. Please let us know i= f you would like to proceed.

Sincerely,=
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Sent from my iPad

On Jun 19, 2025, at 1:11=E2=80=AFPM, info@designerliving.com wrote:
=EF=BB=BF
Hello Sharon,

<= p style=3D"margin-top:1px;margin-bottom:1px">We sincerely apologize for the damaged item you receive= d. To assist you further, could you please provide a photo of the item? Thi= s will help us investigate the matter promptly.

Thank you for your understanding.=

= ;
Sincerely,=
Giselle
Designer Living Customer Service
info@designerliving.com
=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
My shipping address is:
3214 Fenchurch Ln
Denver NC. 28037
=

Sharon Rahm
Sent from my iPhone

=
On Jun 19, 2025, at 12:12=E2=80=AFPM, info@designerliving.c= om wrote:

=EF=BB=BF
Hello -
<= p>
May you confirm your shipping address?

Than= ks

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
This morning I received my order ho= wever it is damaged with threads pulled out. How can I return?

Sha= ron Rahm
Sent from my iPad