From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 18 Jun 2025 14:49:42 -0700
Subject: RE:Re: Re: Message from Walmart.com Customer: Where is my order,
 200013078664284 #Ref 20250617003429581
Message-Id: <ZZERXWLJGQU4.4IK2BO0BDP02@eecuswebserver2>
To: "c-697798CA66AA45AD827DD10A3EEF976C@relay.walmart.com"
	<c-697798CA66AA45AD827DD10A3EEF976C@relay.walmart.com>
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<p style=3D"text-wrap-mode: wrap;">Hello Sharon,</p><p style=3D"text-wrap-m=
ode: wrap;"><br/></p><p style=3D"text-wrap-mode: wrap;">Thank you for reach=
ing out.</p><p style=3D"text-wrap-mode: wrap;"><br/></p><p style=3D"text-wr=
ap-mode: wrap;">We&#39;re sorry to hear that you haven&#39;t received your =
package. According to our records and FedEx tracking information, your orde=
r (tracking number 289603841074) was delivered on June 13, 2025, and was le=
ft at your back door.</p><p style=3D"text-wrap-mode: wrap;"><br/></p><p sty=
le=3D"text-wrap-mode: wrap;">Sincerely,</p><p style=3D"text-wrap-mode: wrap=
;">Giselle</p><p style=3D"text-wrap-mode: wrap;">Designer Living Customer S=
ervice</p><p style=3D"text-wrap-mode: wrap;"><a href=3D"mailto:info@designe=
rliving.com" target=3D"_blank">info@designerliving.com</a></p><p><br/></p><=
p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p></p><p>Giselle,</p><p>I sent you photos of the porch whe=
re my package was delivered and photos of my porch. Do you still want to tr=
y and tell me that the p[ackage was delivered at my house?????&nbsp; IT WAS=
 NOT!</p><p>This isn&#39;t the first time that FedEx messed up on one of my=
 orders. I had an adjustable bed base from Wayfair that ended up in Canada.=
</p><p>Please take care of this matter. Either send me a new item(same as b=
efore) or give me a refund.&nbsp;</p><p>Thank you for your immediate&nbsp;a=
ttention&nbsp;to this matter.</p><p>Sharon Bender</p><p><br/></p><p>On Wed,=
 Jun 18, 2025 at 1:38=E2=80=AFPM Designer Living Inc. &lt;<a href=3D"mailto=
:s-697798CA66AA45AD827DD10A3EEF976C@relay.walmart.com">s-697798CA66AA45AD82=
7DD10A3EEF976C@relay.walmart.com</a>&gt; wrote:<br/></p><blockquote class=3D=
"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(2=
04,204,204);padding-left:1ex"><p>Hello Sharon,</p><p><br/></p><p>Thank you =
for reaching out.</p><p><br/></p><p>We&#39;re sorry to hear that you haven&=
#39;t received your package. According to our records and FedEx tracking in=
formation, your order (tracking number 289603841074) was delivered on June =
13, 2025, and was left at your back door.</p><p><br/></p><p>Sincerely,</p><=
p>Giselle</p><p>Designer Living Customer Service</p><p><a href=3D"mailto:in=
fo@designerliving.com" target=3D"_blank">info@designerliving.com</a></p><p>=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D</p><p><br/></p><p>NO! It was NOT left at my back door. It was =
left at someone else&#39;s back door. I have looked for the home and haven&=
#39;t&nbsp;found it.&nbsp; The home where it was delivered has not brought =
it to me either.&nbsp;</p><p>I&#39;m attaching photos of my back porch and =
the porch where it was delivered. I am in space 49. I don&#39;t know what n=
umber FedEx delivered it to.<br/><img/>This IS NOT MY DOOR OR PORCH.</p><p>=
<br/><img/><br/>THIS is my porch.&nbsp;</p><p><br/><br/></p><p><br/></p><p>=
On Wed, Jun 18, 2025, 7:29 AM Designer Living Inc. &lt;<a href=3D"mailto:s-=
697798CA66AA45AD827DD10A3EEF976C@relay.walmart.com" target=3D"_blank">s-697=
798CA66AA45AD827DD10A3EEF976C@relay.walmart.com</a>&gt; wrote:<br/></p><blo=
ckquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left=
:1px solid rgb(204,204,204);padding-left:1ex"><p>Hello Sharon,</p><p><br/><=
/p><p>Thank you for reaching out.</p><p><br/></p><p>We&#39;re sorry to hear=
 that you haven&#39;t received your package. According to our records and F=
edEx tracking information, your order (tracking number 289603841074) was de=
livered on June 13, 2025, and was left at your back door.</p><p><br/></p><p=
 style=3D"margin-top:1px;margin-bottom:1px;background:rgb(255,255,255)"><sp=
an style=3D"font-family:Arial;font-size:16px">Sincerely,</span></p><p style=
=3D"margin-top:1px;margin-bottom:1px;background:rgb(255,255,255)"><span sty=
le=3D"font-family:Arial;font-size:16px">Giselle</span></p><p style=3D"margi=
n-top:1px;margin-bottom:1px;background:rgb(255,255,255)"><span style=3D"fon=
t-family:Arial;font-size:16px">Designer Living Customer Service</span></p><=
p style=3D"margin-top:1px;margin-bottom:1px;background:rgb(255,255,255)"><a=
 href=3D"mailto:info@designerliving.com" target=3D"_blank"><span style=3D"t=
ext-decoration:underline"><span style=3D"font-family:Arial;color:rgb(0,0,25=
5)">info@designerliving.com</span></span></a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/>=
</p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p>Sharon Bender wan=
ts to connect with you for the order below:</p><p><br/></p><p><strong> Cust=
omer Order Number</strong>:&nbsp; 200013078664284</p><p><strong> Purchase O=
rder No</strong>:&nbsp; 109016129271539</p><p><strong> Reason for Contact: =
</strong>&nbsp;Where is my order</p><p><strong> Item name/number:</strong>&=
nbsp; Madison Park Pebble Beach 7-piece Cotton Sateen Comforter Set in Pink=
/54776778</p><p><br/><br/></p><p><strong>Customer Message</strong>:<br/></p=
><p>I never received my order. picture with the delivery was not where I li=
ve. I drove around the park looking for the mobile home that it was left at=
 and I never found it. and nobody brought it over to my place. so I need a =
refund</p><p><br/></p><p><strong>What you need to do now:</strong></p><p>1.=
 Reply to this message to contact the customer, and do so within 48 hours, =
per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.co=
m/s/guide?article=3D000006402#Customer_Service_Requirements" target=3D"_bla=
nk">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
MFqxCAQANCvicegM9FxDh7EpFDYQ2m_wF3HrZB1wYaU_n1pr-_wSsgV3SJKgiGrDTMgq89Agq7a=
aj3V7MGKL9n4K9arAZ3ZVtUCaLDaGQIAMjwXEWSpf4QoSNOih-z5Z_7O-yOPY749H6r1WyvSj9c=
SHBOxT9G5GBcbVw-0rkZH3LYXJpfUCK3X57ToIl_t3mXs7Wz9_v8cIaX0NmH82C6X7V2dAX4DAA=
D__yPnOeI"/></p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.r=
elay.walmart.com/o/eJwczE9qrjAQAPDTmKXMjJPJZJFFiD54i9LSPweIOu0nqB-k0tLbF3qB=
35rq-yBszhIGD-QlanC3FNXbQoOoIjHTPIjOvMriCTCCmtsSAXkQVGSKLD16AIyzqBloRewYmu3=
1p_-u-1Hb1S_3w23nsq12Xv_XJDGEqCWL5Mw-j0phHBHyME3_YpDiWvq81XY_ZztXa4DAHcPHUb=
f9j7pSKeWpG3J5e3l9fJie3Vei3wAAAP__QwU5Qg"/></blockquote><p><img width=3D"1"=
 height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczF1qhDAQA=
ODTmEeZ_M3EhzyEaKGwD6U9QcyM24CbBSuW3r6wF_g4ls2iEyVRkweDwUBQ39EDeM0GVs8bb0K0=
IvsqddU1COmiWjRgPKAOmiw6HJkEQbB4LytZhsHBIXv5G3_L_ijHOdbnQ7VeG0s_3zniRDSFnBB=
Tcj7NwdA8a0h2Wd4mwqyO2Pr2HByw_LR7l2NvV-v3l3PGnPPHYNPXcrstn-qK5j8AAP__d_g6gg=
"/></p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walm=
art.com/o/eJwczEtKxjAQAODTNMsyeXSSWWQR0gouRPFxgGkm9S-0-SEWxdsLXuCTyJtFV1WN2=
k9gPEFAdYuWkXEtpEEHkTIVoLCKBe3Lhs46tUcDZgLUwYANgKOhuhIXCXWTjUkPDno9-Hf84ePk=
fo3lfqq9lV1qux4lInlPISfElNyU5mD8PGtIdlkeyGNWPX7duN_bWpvUDhrc4ODz5P34p66Yc34=
ZbMofb-_PT8ur-o7mLwAA__9qgjtK"/></blockquote><p><img width=3D"1" height=3D"=
1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczE1KxDAUAODTNMvy8vK_=
yCKkFYRZiJ4gvpeMgU4GYql4e8ELfBxLU1ZXUaN0BtAjIoivSCxVAGRFxWsIRIGbbSZoL1uDTyl=
6READVnqUChBWUsqCbhrJGQrMi4ZZj_K7_pTjUea50vMh-qDOdZyvHG1wLvicrE1Jm7R5dNsmIa=
l9fwnOZjFjH-25aOD63e-jzqNffdz_nTPmnN8WlT72221_F1fEvwAAAP__Aj45tA"/></p>=